Åsa Zetterberg at the Digital Excellence conference

Rallying around the need for digital excellence

Today was the formal start of the government's mission to develop solutions to the need for qualified digital skills, through a live conference attended by Åsa Zetterberg, Director of the Swedish Association of IT & Telecom Companies. For two years, the responsible authorities Tillväxtverket and UKÄ will collaborate with a number of actors to both map and develop proposals for solutions. Åsa Zetterberg emphasized the importance of the investigation working "action-based" - the solutions are needed now, not in two years.

The conference(which can be watched afterwards here) started with a presentation of a preliminary work on the concept of "digital excellence" itself, done by a team led by KTH professor Jan "Gulan" Gulliksen. The concept of excellence is problematic in several ways, as it - despite the word "excellence" - encompasses a wide range of knowledge, skills and abilities. The Gulan team has concluded that it includes six components, the first of which - knowledge - in turn consists of four parts - see below.

Definition Digital Excellence
Image: Jan Gulliksen and others' proposal for a definition of digital excellence, presented at the conference 28/4 -2020.

 

Digital excellence goes beyond technical skills

Åsa Zetterberg emphasized that "digital excellence" is not a term that is commonly used in the IT industry, but rather that the players in the industry are talking about the individual roles - developers, ux:ers, project managers, etc. However, the fact that IT competence/excellence consists of more than technical competence has been a given in the IT industry for a long time, and the reports produced by IT&Telekomföretagen use a triangle model in which, in addition to technical competence, the operational and business-related competencies are also highlighted. Åsa emphasized that around 40 percent of all those who work with digital excellence have roles that emphasize the "combinatorial", with project managers as a typical example.

Much of the discussion at the conference focused on the link to lifelong learning and how professionals can increase their digital excellence. Åsa Zetterberg highlighted the IT&Telecom companies' proposal for Tech Checks as a way to stimulate this.

Åsa also suggested that the Digital Skills Council proposed by the Gulan team be given a clear action-based and campaigning mission, so that we can develop solutions to the skills needs now and not wait for two years.