IT maintenance
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Non-member /year: 13000 kr
Membership /year6500 kr
Subscribe to downloadLog in to the websiteIT Maintenance, General Terms and Conditions
These General Terms and Conditions are intended to apply when the supplier provides maintenance for hardware and software products and/or customizations or developed systems. Maintenance may include services such as corrective maintenance, updates/versions of standard software products, and telephone support.
If the supplier is also to further develop the software product or make customizations, a separate agreement must be entered into regarding this.
These General Terms and Conditions constitute an appendix to the agreement entered into by the parties. In the event of any conflict between the provisions of the Agreement and these General Terms and Conditions, the provisions of the Agreement drafted by the parties shall take precedence over these General Terms and Conditions.
Contents of the Agreement
Definitions
Commitment of the supplier
Exceptions to the supplier's obligations
Customer's commitments
Start date for Maintenance
Service level
Change of Maintenance
Compensation, fees and payment terms
Documentation
Special Terms and Conditions for Maintenance of a machine product
Special Terms and Conditions for Software Product and System
Confidentiality
Security, personal data
Responsibility for Maintenance
Limitation of liability
Relocation and modification of Maintenance Items
Business ethics principles
Contract period
Early termination, cancellation
Termination of cooperation
Notifications
Assignment
Applicable law, dispute