En prenumeration. Tillgång till hela portföljen.
Hela branschens avtalsportfölj i en prenumeration. Juridiskt granskade och alltid uppdaterade standardavtal.
- Redo att användas
- Tryggare villkor
- Smidigare affärer
Teckna din prenumeration
Årsprenumeration med omedelbar tillgång till TechSveriges alla standardavtal.
-
Ordinarie pris
13000
/år exkl momsFör dig som inte är medlem i TechSverige
- Alla standardavtal ingår
- Juridiskt granskade
- Ladda ner och använd direkt
- Alltid senaste versionen
-
Medlemspris
6500
/år exkl momsFör dig som är eller blir medlem i TechSverige
- Alla standardavtal ingår
- Juridiskt granskade
- Ladda ner och använd direkt
- Alltid senaste versionen
Utforska TechSveriges avtalsportfölj
Alla avtal ingår. Bläddra bland standardavtalen och teckna din prenumeration.
- Alla 54
- GDPR 11
- IT-tjänster 12
- IT-underhåll 5
- Leveranser 15
- Molntjänster 7
- Övrigt 12
- SLA 7
GDPR
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Bilaga specifikation över behandling av personuppgifter: Molntjänster och IT-Infrastrukturtjänster
Denna bilaga används tillsammans med de särskilda bestämmelserna för behandling av personuppgifter.
Svenskaengelska -
Bilaga, specifikation, personuppgifter: övriga tjänster
Denna bilaga används tillsammans med de särskilda bestämmelserna för behandling av personuppgifter.
Svenskaengelska -
Comments, Special Terms and Conditions Personal Data
The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Infrastructure Services - Special Terms and Conditions
These Special Terms and Conditions are intended to apply together with the General Terms and Conditions for IT Infrastructure Services issued by TechSverige if the supplier processes personal data on behalf of the customer in relation to the provision of such a service. Any processing of Customer Data that does not include the processing of personal data shall only be governed by the General Terms and Conditions for IT Infrastructure Services issued by TechSverige. These Special Terms and Conditions constitute an appendix to the Agreement. These Special Terms and Conditions shall have precedence over any conflicting terms in the General Terms and Conditions for IT Infrastructure Services issued by TechSverige. The Agreement shall have precedence over any conflicting terms in these Special Terms and Conditions. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT-Infrastrukturtjänster: Särskilda bestämmelser vid behandling av personuppgifter
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser IT-Infrastrukturtjänster om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska -
Kommentarer till särskilda bestämmelser för behandling av personuppgifter
Dessa kommentarer är avsedda att underlätta användningen av särskilda bestämmelser för behandlingen av personuppgifter.
Svenskaengelska -
Molntjänster, Särskilda bestämmelser vid behandling av personuppgifter
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser Molntjänster om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska -
Särskilda bestämmelser vid behandling av personuppgifter - övriga tjänster
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser för IT-Underhåll, Agila Projekt, Internetprojekt, IT-Projekt och IT-Tjänster (tillsammans, ”övriga tjänster”) om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska -
Special Terms and Conditions - Other Services
These Special Terms and Conditions are intended to apply together with the General Terms and Conditions for IT Maintenance, Agile Projects, Internet Projects, IT Projects and IT Services (together ‘other services’) issued by TechSverige if the supplier processes personal data on behalf of the customer in relation to the provision of such a service. These Special Terms and Conditions constitute an appendix to the Agreement. These Special Terms and Conditions shall have precedence over any conflicting terms in the General Terms and Conditions for agreed Maintenance, Project or Service issued by TechSverige. The Agreement shall have precedence over any conflicting terms in these Special Terms and Conditions. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Specification of the Processing of Personal Data: Cloud Services and IT Infrastructure Services
The Appendix ‘Specification of the Processing of Personal Data’ forms part of the Special Terms and Conditions for the Processing of Personal Data. It is important that the parties complete this Appendix before signing the agreement. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Specification of the Processing of Personal Data: Other Services
The Appendix ‘Specification of the Processing of Personal Data’ forms part of the Special Terms and Conditions for the Processing of Personal Data. It is important that the parties complete this Appendix before signing the agreement. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska
IT-tjänster
-
Bilaga, specifikation, personuppgifter: övriga tjänster
Denna bilaga används tillsammans med de särskilda bestämmelserna för behandling av personuppgifter.
Svenskaengelska -
Infrastrukturtjänster - Villkor Servicenivåer SLA
Denna SLA-bilaga är avsedd att tillämpas tillsammans med TechSveriges allmänna bestämmelser IT-Infrastrukturtjänster.
Svenskaengelska -
Internet Project, General Terms and Conditions
Internet Project is based on IT Project, but is especially suited for Internet-oriented projects. The Agreement may be used for projects related to the development of intranet, extranet, and similar services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT infrastructure Service Level Agreement SLA
The Appendix may be used when the supplier has undertaken service levels as to availability and helpdesk for operational services. It is intended to be used with IT Infrastructure Services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Infrastructure Services - Special Terms and Conditions
These Special Terms and Conditions are intended to apply together with the General Terms and Conditions for IT Infrastructure Services issued by TechSverige if the supplier processes personal data on behalf of the customer in relation to the provision of such a service. Any processing of Customer Data that does not include the processing of personal data shall only be governed by the General Terms and Conditions for IT Infrastructure Services issued by TechSverige. These Special Terms and Conditions constitute an appendix to the Agreement. These Special Terms and Conditions shall have precedence over any conflicting terms in the General Terms and Conditions for IT Infrastructure Services issued by TechSverige. The Agreement shall have precedence over any conflicting terms in these Special Terms and Conditions. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Infrastructure Services, General Terms and Conditions
The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Services, General Terms and Conditions
IT Services may be used for a large number of IT-related services when the supplier shall perform an assignment for the customer, except when the assignment is to achieve a certain agreed result that can be verified in an acceptance test. IT Services refers to services performed on current account, for example, feasibility study, project management, programming, design work, documentation work and other consulting services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT-Infrastrukturtjänster, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas när leverantören löpande utför infrastrukturtjänster som till exempel drift och arbetsplatstjänster åt kunden oavsett var detta sker någonstans.
Svenskaengelska -
IT-Infrastrukturtjänster: Särskilda bestämmelser vid behandling av personuppgifter
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser IT-Infrastrukturtjänster om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska -
IT-Tjänster, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas på avtal om IT-relaterade tjänster. Dessa allmänna bestämmelser är inte avsedda att tillämpas på uppdrag där leverantören ska åstadkomma ett visst resultat med överenskomna egenskaper eller bemanningsuppdrag, dvs uppdrag där arbetstagare ska hyras ut till kunden för arbete under kundens kontroll och ledning.
Svenskaengelska -
IT-tjänster, Särskilda bestämmelser 2024
Dessa särskilda bestämmelser är avsedda att tillämpas vid uppdrag om tjänster tillsammans med Allmänna Bestämmelser Tjänster om leverantören och kunden överenskommer om det.
Svenskaengelska -
Särskilda bestämmelser vid behandling av personuppgifter - övriga tjänster
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser för IT-Underhåll, Agila Projekt, Internetprojekt, IT-Projekt och IT-Tjänster (tillsammans, ”övriga tjänster”) om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska
IT-underhåll
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IT Maintenance, General terms and conditions
IT Maintenance may be used for maintenance of machine and software products and/or customizations or developed systems. Maintenance may include corrective maintenance, standard software updates/versions and telephone support. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Maintenance, Service Levels Agreement(SLA)
The Appendix may be used when the supplier has undertaken certain service levels for maintenance services, as reaction time and helpdesk. It is intended to be used with IT Maintenance. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Underhåll, Villkor Servicenivåer för underhåll, SLA bilaga
Denna SLA-bilaga är avsedd att tillämpas vid IT-underhållstjänster och tillsammans med TechSveriges allmänna bestämmelser IT-Underhåll.
Svenskaengelska -
IT-Underhåll, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas när leverantören underhåller maskin- och programprodukter och/eller gjorda kundanpassningar eller utvecklade system. I underhåll kan tjänster såsom avhjälpande underhåll, uppdateringar/versioner av standardprogramprodukter och telefonrådgivning ingå.
Svenskaengelska -
Särskilda bestämmelser vid behandling av personuppgifter - övriga tjänster
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser för IT-Underhåll, Agila Projekt, Internetprojekt, IT-Projekt och IT-Tjänster (tillsammans, ”övriga tjänster”) om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska
Leveranser
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Agila projekt, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas på uppdrag där parternas uppdragsmetod och samverkansformer baseras på agila principer och där kraven på det som leverantören ska leverera till kunden definieras successivt.
Svenskaengelska -
Agila projekt, Bilaga Risk- och vinstdelning
Denna bilaga utgör en modell för risk- och vinstdelning vid Agila projekt i syfte att reducera risken för behovet av en förlängning av Uppdraget (Ändring av Uppdraget). Bilagan är avsedd att användas tillsammans med de Allmänna Bestämmelserna.
Svenskaengelska -
Agila projekt, Kommentar
Dessa kommentarer är avsedda att underlätta användningen av Allmänna bestämmelser för Agila Projekt. De förklarar också vissa frågor i anslutning till de Allmänna bestämmelserna men är inte en del av själva avtalet.
Svenskaengelska -
Agile Projects, Appendix Risk- and profit-sharing
This Appendix serves as a model for risk and profit-sharing in Agile Projects in order to reduce the risk for the need to extend the Assignment (Change of the Assignment). The Appendix is intended to be used together with Agile Project. The Appendix does not prevent the parties to agree on other pricing models, for example, per timebox or Release. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Agile Projects, Comments
These comments are intended to facilitate the use of Agile Project. They also clarify some questions in connection to Agile Project but are not part of Agile Project. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Agile Projects, General terms and conditions
Agile Project may be used in projects when the parties’ project method and collaboration are based on the Agile Principles and where the requirements regarding the supplier´s delivery to the customer are to be defined gradually. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Agreement 90, General Terms and Conditons
Agreement 90 may be used for delivery of systems involving several products to be integrated with each other and/or with other products used by the customer. Agreement 90 also refers to the purchase of hardware products and/or use of software products with related services such as installation assistance or training. Agreement 90 is primarily intended to apply on systems that contain standard products. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Allmänna leveransvillkor 91 - Enkla leveranser av datorer och kontorsutrustningar
Dessa allmänna leveransvillkor är avsedda att tillämpas vid leverans av Produkter och tillhörande tjänster. Dessa allmänna bestämmelser utgör bilaga till av parterna träffat avtal.
Svenskaengelska -
Avtal 90, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas vid leverans av Produkter och tillhörande tjänster. Tjänsterna kan innefatta utbildning, installation och annan tjänst i anslutning till leverans av Produkter.
Svenskaengelska -
General Terms and Conditions 91 (simplified deliveries of hardware)
This Agreement may be used for simpler deliveries, for example when someone is acting only as a product supplier. The Agreement applies to deliveries of machine products according to product specification. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Internet Project, General Terms and Conditions
Internet Project is based on IT Project, but is especially suited for Internet-oriented projects. The Agreement may be used for projects related to the development of intranet, extranet, and similar services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Internetprojekt, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas i Internetprojekt vid utveckling av Internettjänster. Med Internetprojekt avses även utveckling av intranät, extranät eller utveckling av andra liknande nättjänster.
Svenskaengelska -
IT-Projekt, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas på uppdrag där leverantören har ansvar för att tillhandahålla ett IT-system med överenskomna egenskaper.
Svenskaengelska -
Särskilda bestämmelser för leverans av Kassaregister och Kontrollenheter
Dessa särskilda bestämmelser är avsedda att tillämpas vid leverans av kassaregister och/eller kontrollenheter tillsammans med Allmänna leveransvillkor 91.
Svenska -
Särskilda bestämmelser vid behandling av personuppgifter - övriga tjänster
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser för IT-Underhåll, Agila Projekt, Internetprojekt, IT-Projekt och IT-Tjänster (tillsammans, ”övriga tjänster”) om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska
Molntjänster
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Bilaga specifikation över behandling av personuppgifter: Molntjänster och IT-Infrastrukturtjänster
Denna bilaga används tillsammans med de särskilda bestämmelserna för behandling av personuppgifter.
Svenskaengelska -
Cloud Services, General Terms and Conditions
Cloud Services may be used, for example, when the supplier provides storage capacity or infra-structure, or a platform to the customer, or an own developed or a third-party application (SaaS) for the customer to use within the Cloud Service or other web-based services. Cloud Service replaces the agreement Cloud Computing. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Cloud Services, Service Level Agreement (SLA)
The Appendix may be used when the supplier has undertaken service levels as to availability and helpdesk for the Cloud Service. It is intended to be used together with Cloud Services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Molntjänster, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas när leverantören tillhandahåller en standardiserad och varaktig internetbaserad tjänst.
Svenskaengelska -
Molntjänster, Särskilda bestämmelser vid behandling av personuppgifter
Dessa särskilda bestämmelser är avsedda att tillämpas tillsammans med TechSveriges allmänna bestämmelser Molntjänster om leverantören behandlar personuppgifter för kundens räkning inom ramen för en sådan tjänst.
Svenskaengelska -
Molntjänster, Villkor Servicenivåer SLA-bilaga
Denna SLA-bilaga är avsedd att tillämpas tillsammans med TechSveriges Allmänna bestämmelser Molntjänster.
Svenskaengelska -
Specification of the Processing of Personal Data: Cloud Services and IT Infrastructure Services
The Appendix ‘Specification of the Processing of Personal Data’ forms part of the Special Terms and Conditions for the Processing of Personal Data. It is important that the parties complete this Appendix before signing the agreement. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska
Övrigt
-
Avtalskappa
Avtalskappan är det övergripande avtalsdokument som sammanfattar de grundläggande villkoren mellan leverantör och kund.
Svenska -
Confidentiality agreement
This Agreement may be used when the parties in confidence shall disclose to the other documents and other written and/or verbal information of confidential nature. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT-Project, General Terms and Conditions
IT Project may be used when the supplier has an independent responsibility to deliver a system with certain agreed requirements. The system shall be acceptance tested before approval. Characteristic for the project is that both the supplier and customer are actively working with the delivery and implementation of the system. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT-Projekt, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas på uppdrag där leverantören har ansvar för att tillhandahålla ett IT-system med överenskomna egenskaper.
Svenskaengelska -
Särskilda bestämmelser för leverans av Kassaregister och Kontrollenheter
Dessa särskilda bestämmelser är avsedda att tillämpas vid leverans av kassaregister och/eller kontrollenheter tillsammans med Allmänna leveransvillkor 91.
Svenska -
Sekretessavtal
Avtalet kan användas när parterna i förtroende ska tillhandahålla varandra handlingar och annan skriftlig och/eller muntlig information som är av konfidentiell natur.
Svenskaengelska -
Services, General Terms and Conditions 2009
To simplify for your business Almega offers a standard Agreement for the service sector. These General Conditions, which is not industry-specific, are intended to be used for assignments in all different areas of operation. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Services, Special Provisions
The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Tjänster, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att användas på uppdrag om tjänster.
Svenskaengelska -
Tjänster, Särskilda bestämmelser
Dessa särskilda bestämmelser är avsedda att tillämpas vid uppdrag om tjänster tillsammans med Allmänna Bestämmelser Tjänster om leverantören och kunden överenskommer om det.
Svenskaengelska -
Välfärdsteknik och tjänster, Allmänna bestämmelser
Dessa allmänna bestämmelser är avsedda att tillämpas på avtal där parterna ingår avtal om Leverantörens löpande tillhandahållande av välfärdstjänster, i förekommande fall baserade på införd välfärdsteknik.
Svenska -
Välfärdsteknik och tjänster, Villkor Servicenivåer SLA-bilaga
Denna SLA-bilaga är avsedd att tillämpas tillsammans med TechSveriges allmänna bestämmelser Välfärdsteknik och tjänster. SLA-bilagan utgör bilaga till av parterna träffat avtal ("Avtalet").
Svenska
SLA
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Cloud Services, Service Level Agreement (SLA)
The Appendix may be used when the supplier has undertaken service levels as to availability and helpdesk for the Cloud Service. It is intended to be used together with Cloud Services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
Infrastrukturtjänster - Villkor Servicenivåer SLA
Denna SLA-bilaga är avsedd att tillämpas tillsammans med TechSveriges allmänna bestämmelser IT-Infrastrukturtjänster.
Svenskaengelska -
IT infrastructure Service Level Agreement SLA
The Appendix may be used when the supplier has undertaken service levels as to availability and helpdesk for operational services. It is intended to be used with IT Infrastructure Services. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Maintenance, Service Levels Agreement(SLA)
The Appendix may be used when the supplier has undertaken certain service levels for maintenance services, as reaction time and helpdesk. It is intended to be used with IT Maintenance. - Note this is a translation directly from the Swedish version, which is made for the Swedish market. The standard agreements are purchased in bundles of 10 copies. Printed standard agreements are purchased via print on demand: All our standard agreements are printed when the customer makes a purchase of printed standard agreements, so-called print on demand. When buying print on demand products, the right of withdrawal ends when the production of the product has started, this means that the purchase of printed standard agreements is binding.
Svenska -
IT Underhåll, Villkor Servicenivåer för underhåll, SLA bilaga
Denna SLA-bilaga är avsedd att tillämpas vid IT-underhållstjänster och tillsammans med TechSveriges allmänna bestämmelser IT-Underhåll.
Svenskaengelska -
Molntjänster, Villkor Servicenivåer SLA-bilaga
Denna SLA-bilaga är avsedd att tillämpas tillsammans med TechSveriges Allmänna bestämmelser Molntjänster.
Svenskaengelska -
Välfärdsteknik och tjänster, Villkor Servicenivåer SLA-bilaga
Denna SLA-bilaga är avsedd att tillämpas tillsammans med TechSveriges allmänna bestämmelser Välfärdsteknik och tjänster. SLA-bilagan utgör bilaga till av parterna träffat avtal ("Avtalet").
Svenska
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"Vår ambition är att avtalen ska vara balanserade och praktiskt användbara. De är inte leverantörsvänliga eller kundvänliga. De är branschvänliga."
Tomas Ersson, avtalsansvarig jurist på TechSverige
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